How to claim free spins

Before you claim free spins: five eligibility checks

Every welcome spins offer has conditions that decide whether you qualify at all, and they apply before you have spent a penny. Run through these first.

• Age. You must be 18 or over, and UK-licensed casinos must verify age and identity before you can deposit or play, including with bonus money.
• New customer status. Welcome offers are for first accounts. Coral and Ladbrokes are both run by LC International Limited, so holding an account at one may affect eligibility at the other; read the terms.
• Location. PlayOJO’s offer is for new UK customers excluding Northern Ireland.
• Payment method. Several offers exclude e-wallets and prepaid cards. This is the commonest reason spins don’t arrive.
• Other offers. PlayOJO’s spins can’t be combined with other offers and only work through its designated offer link.

The terms for every deal type are explained on the slot offers hub, and our page on free spins with no deposit explains why none of our partners currently offers spins without a deposit.

How to claim free spins: the general steps

1. Open the offer from the casino’s own promotions page or the designated offer link, and read the full terms before registering.
2. Register with your real name, address and date of birth; UK casinos run identity checks and may ask for documents.
3. Choose the welcome offer or opt in if the sign-up form asks; skipping this can leave you without spins.
4. Set a deposit limit when prompted. Since 31 October 2025 UK casinos must ask you to set a financial limit before your first deposit.
5. Deposit with a qualifying method. Credit cards can’t be used for gambling in Great Britain, and many offers exclude e-wallets and prepaid cards.
6. Complete any qualifying play, such as betting £10 on slots, if the offer requires it.
7. Accept or claim the spins within the window, then open the named slot, where the spins appear as a counter or prompt.
8. Play the spins at their fixed value and check where the winnings land: cash balance or bonus balance.

How to claim free spins at our partner casinos

Coral’s offer runs from 1 October 2026 to 1 February 2027, and Ladbrokes’ has run since 14 November 2025 until further notice. Coral’s spins need betting £10 on slots on top of the deposit; PlayOJO’s need only the deposit. More detail is on the Coral free spins page, the Ladbrokes free spins page and the PlayOJO free spins page.

Payment methods that stop you claiming free spins

Casinos rarely explain why particular methods are excluded, but whatever the reason, exclusions are the most frequent cause of a failed claim. The ones on our partner offers are:

A standard debit card is not excluded as a category at Coral or Ladbrokes, though Coral says certain debit cards are. Both list Pay by Bank, Apple Pay and Google Pay among their deposit methods, but check the full offer terms before relying on them. Credit cards are banned for gambling in Great Britain, including through an e-wallet funded by one, since 14 April 2020; our page on the credit card gambling ban explains the rule. The Coral payment methods page lists the options in full.

Age and identity checks when claiming spins

UK-licensed casinos must verify your age and identity before you can deposit or gamble, including with a bonus or free spins, and before you can play free-to-play demo games. The minimum is name, address and date of birth, usually checked against databases, with documents requested only if those checks can’t confirm you. The Gambling Commission’s guide to age, ID and financial verification (opens in a new tab) sets out what casinos can ask and when.

PlayOJO says it aims to verify documents within 12 hours and to contact support if there is no answer within 48 hours. Documents go through its upload tool, not email. If verification is slow and the offer has an acceptance window, ask support whether the clock pauses; the demo slot age verification page covers how these checks began in May 2019.

Where to find your free spins once claimed

Credited spins are tied to specific games. On PlayOJO’s offer that is Big Bass Bonanza, a Pragmatic Play slot listed at 96.71% RTP, high volatility and a 2,100x max win. Both Entain brands name their selected games in the offer terms, and lists can change, so check the terms rather than assuming. Open the named game and the spins normally show as a counter, a banner or a prompt to start them.

The spins play at the value set by the offer, 10p here, so the stake controls are locked or ignored while they run. Each spin still takes at least 2.5 seconds under the slot game design rules, and there is no autoplay, so expect to press spin for each one. A feature landed during the spins, such as the game’s own free spins feature, plays out at the same 10p stake.

Free spins not showing? Common claim problems

If support can’t fix it, use the casino’s complaints procedure, and if that doesn’t resolve it, its independent ADR provider. Missed deadlines are covered in detail in our guide to free spins expiry.

Is it worth claiming free spins? The numbers

Face value is spins × spin value. Coral’s 100 × 10p is £10, Ladbrokes’ maximum 500 × 10p is £50 if every daily batch is claimed, and PlayOJO’s 80 × 10p is £8. At Big Bass Bonanza’s listed 96.71% RTP, £8 of spins returns £7.74 on average over the long run. The qualifying £10 slot bet on Coral or Ladbrokes has its own average cost, about 40p at a 96% RTP.

Averages hide the spread. A high-volatility game paid at 10p can return nothing from 80 spins or several pounds from one feature; the volatility explainer shows why. The no-wagering free spins page explains why offers without wagering are simpler to value.

Claim spins only if you were going to deposit and play anyway. An offer is not a reason to start gambling, and the money you deposit is at risk like any other stake.

After you claim free spins: withdrawals and limits

On no-wagering offers, spin winnings join your balance and can be withdrawn under the normal rules. Neither Coral nor Ladbrokes charges withdrawal fees, according to their help centres; PlayOJO says you can withdraw as little as you want and that most payments are processed within a few hours. Our guide to free spins winnings covers how winnings are credited and paid out.

This is also the moment to check your limits; the Commission’s note on new deposit limit rules (opens in a new tab) explains the prompt you saw before depositing. Deposit limits, reality checks and time-outs are explained in our safer gambling tools guide. If you want a break from all GB-licensed sites, GAMSTOP (opens in a new tab) is free, and the National Gambling Helpline is on 0808 8020 133 day and night.

Where to claim free spins on slots

Coral: deposit (certain types excluded) and bet £10 or more on slots to get 100 free spins at 10p on selected games, accept within 48 hours, valid 7 days, no wagering on winnings, offer 1 October 2026 to 1 February 2027. Ladbrokes: deposit and spend £10 or more on slots for 50 free spins a day for 10 days (up to 500), 10p each, claim before 23:59 daily, valid 7 days, no wagering. PlayOJO: first deposit of £10 or more via the designated link for 80 free spins on Big Bass Bonanza at 10p, no wagering, winnings in cash, excluding Northern Ireland. All 18+, new customers, terms apply; excluded payment methods are listed above. Game lobbies change, so search for a title rather than assuming it is there, and see our Coral casino page for licence details.

18+. Gambling should be entertainment that costs money, not a way to make it. Decide a budget before you play: plan a slot budget. Free, confidential help: National Gambling Helpline 0808 8020 133.